Responsibilities

• Evaluate, communicate, consolidate, and monitor operational workflow initiatives to ensure deliverables and successes.
• Analyze problems and suggest solutions to enhance efficiency, productivity, and benefits for reports, presentations, and dashboards for project initiatives and track action plans for management.
• Take ownership of operational issues or customer concerns and follow problems through to resolution.
• Support the creation of service procedures, policies, and standards.
• Translate practical needs into technical and/or business requirements.
• Identify procedural gaps in existing workflows and work to resolve them through optimization, automation, and data.
  
  

Qualifications

• Bachelor’s degree in Engineering, Economics, Business Administration, or Finance.
• Strategic thinking with strong analytical skills in both qualitative and quantitative aspects.
• Good command of written and spoken Thai/English.
• Strong presentation skills.
• SQL knowledge is a plus.
• Good attitude and hardworking nature.
• Familiarity with the Crypto Exchange industry is a plus.