Responsibilities

• Identify and develop sales opportunities through networking, cold outreach, and leveraging industry connections.
• Build and maintain strong relationships with prospective and existing clients to drive long-term business growth.
• Present and demonstrate the company’s digital asset custody solutions effectively to institutional clients.
• Negotiate contracts, terms, and pricing to maximize revenue and ensure mutually beneficial agreements.
• Assist new clients through the onboarding process, ensuring smooth documentation, account setup, and compliance requirements.
• Serve as the primary point of contact for clients, addressing inquiries, verifying their identity and coordinating transactions or related requests, resolving issues, and ensuring high satisfaction levels.
• Provide initial guidance on product usage and assist in troubleshooting any disruptions.
• Coordinate with internal teams to facilitate seamless service delivery and maintain positive client relationships.
• Work closely with the marketing team to develop and execute strategies for client acquisition and brand awareness.
• Contribute to the creation of marketing materials, sales presentations, and industry-specific content.
• Represent company at industry events, conferences, and networking opportunities to enhance brand visibility and build relationships.
• Regularly report on sales performance, client feedback, and market insights to the leadership team.

Qualifications

• Bachelor’s degree from an accredited university or equivalent experience.
• Over 2 years of experience in corporate (B2B) sales, marketing, or customer service.
• Strong command of Microsoft tools including Word, Excel, PowerPoint, and Microsoft 365.
• Having a good personality, strong interpersonal skills, and the ability to manage and serve clients effectively.
• Ability to work effectively and harmoniously with team members, other departments, and partners.
• Highly adaptable to change, able to work under pressure, and effectively respond to emerging issues.
• Committed to ethical standards and integrity in customer service, working transparently and with the client’s best interests in mind.
• Strong problem-solving abilities, focused on resolving customer issues and complaints efficiently while ensuring maximum customer satisfaction.
• Prior experience and knowledge of International Sales for FIs or Digital Asset, Blockchain is a plus.
• Fluent in both Thai and English.